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General overview

Stage of development: Complete

Policy sector: Employment and training

Date outcomes contract signed: Aug 2018

Start date of service provision: Jan 2019

Anticipated completion date: Sep 2022

Capital raised (minimum): GBP 400k (USD 533.67k)

Max potential outcome payment: GBP 2.38m

Service users: 1k+ individuals

Intervention

Individual Placement Support Service to help find and sustain work for adults who have or have had Drug and Alcohol Treatment.

Target population

Supports people aged 16-70 years old with drug and alcohol addictions, who are out of work, to gain and retain competitive employment. All service users will be voluntary and either receiving treatment, in recovery or previous users of the service.

Location

Country

  • United Kingdom

Service delivery locations

  • West London Boroughs (Barnet, Brent, Ealing, Harrow, Hillingdon, Hounslow, Kensington and Chelsea, and Westminster)

Outcome metrics

  • Metric 1: Engagement - Employment Specialist completion of three appointments with the Service User or when they have worked with the Service User to complete a vocational profile.
  • Metric 2: Job starts - Service user starts paid employment and achieved within first day of employment. Evidence needed to be collected from the service user for verification which included typically employer-generated letter, 1st payslip or self-declaration.
  • Metric 3: Job sustainment - Sustainment’s of a paid job are measured at 13 weeks at either under 16 hours or over 16 hours. Evidence needed to be collected for verification, which included pay slips, time slips or self declarations.
  • Metric 4: Health improvements - An ‘Addictions patient reported outcomes questionnaire’ was completed at the start of the programme and at least 6 months after engagement for service users. A reduction is scores indicated increased health improvements. Developed by Kings College, the tool is a combination of Treatment Outcome Profiles (TOP) score and Substance Use Recovery Evaluator (SURE).
  • Metric 5: Change is forecast healthcare usage costs - Innovative measure to find out whether forecast use of NHS services would be decreased by those using the IPS Service.

Results

This project started delivering services in January 2019 and has finished in September 2022.

Outcome achievements

Overall target is based on the high case scenario defined in the Life Chances Fund Final Award Offer or Variation Agreements.

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The provider's description of the project:

'The programme delivered on an Individual Placement Support (IPS) model, which is evidence-based comprising of 8 principles[1] and originates from the USA. This was delivered across 8 West London Boroughs (Barnet, Brent, Ealing, Harrow, Hillingdon, Hounslow, Kensington and Chelsea, Westminster) and uniquely funded by 19 stakeholders including a Social Impact Bond. The model was endorsed by Dame Carol Black[2] in ‘An Independent Review into the impact on employment outcomes of drug or alcohol addiction, and obesity.’ Demonstrating positive evidence for mental health services, IPS services were recommended for Drug and Alcohol services. The programme operated as a lite model, with an adaption of time unlimited support where the service worked with people for up to 12 months.

In 2019, the IPS into Work service was the largest in substance misuse, running alongside Public Health England (PHE) trials in 7 areas across the United Kingdom. The IPS into Work service focussed on helping people affected by substance misuse to find and sustain paid work. Outcome measures included service user engagement, job starts, sustainment, improved well-being and reduced health care use.

[1] https://assets.publishing.service.gov.uk/media/5a75ad44e5274a545822d5c5/employment-outcomes-of-drug-or-alcohol-addiction-and-obesity.pdf

[2]https://ipsgrow.org.uk/about/what-is-ips/'

Outcome payments

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The provider's interpretation of the figures:

'Working collaboratively with MHEP, the outcome metrics were selected for the programme in 2018, taking account of what outcomes contributing partners were prepared to pay for and evidence from IPS services for people with mental health issues. Some of the metrics were entirely novel. The referral and engagement expectations which were based on people in treatment in the geographical area were impacted significantly due to Covid. But the percentage of people engaged who went into work, and sustained work, were in line with expectations. The above report does not reflect this. The need to collect evidence manually also meant the outcomes reported are likely to between 15 and 20% less than achieved. The change in health usage metric did not work, in part because all health forecasting was severely impacted by Covid. The linked infographic shows what the independent evaluation from Strathclyde University found. This better reflects the outcomes of the project.'

Linked resources from the provider: Strathclyde University Evaluation Infographic and An evaluation of Via’s IPS into Work Service.

SyROCCo reports

The following articles are taken from the Systematic Review of Outcomes Contracts Collaboration (SyROCCo) Machine Learning tool.

The tool is a collaboration between the Government Outcomes Lab and machine learning experts from the University of Warwick, that allows you to navigate and explore data extracted from nearly 2000 academic and grey literature publications related to outcomes-based contracting.

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