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General overview

Stage of development: Implementation

Policy sector: Education

Date outcomes contract signed: Oct 2019

Start date of service provision: Aug 2019

Anticipated completion date: Sep 2024

Capital raised (min/max investment): GBP 1.20m (USD 1.53m) - GBP 1.81m (USD 2.32m)

Max potential outcome payment: GBP 16.24m

Service users: 2k+ individuals

Intervention

The intervention is based around each child's Individual Support Plan, which has four components; informal engagement, formal engagement, developmental support, and Delivery Partner specialist support.

WLZ has a broad range of delivery partners all working towards WLZ outcomes, which means they can enable each child to access the right support at the right time.

Target population

All children who participate in WLZ are ‘at risk’ in multiple areas: Economic Disadvantage (this is prioritised); Emotional wellbeing; English; Maths; School Attendance; and Relationships. 8 out of 10 of all WLZ children are at risk in 3 or more of these areas; 1 in 4 are at risk in 5 or more.

Location

Country

  • United Kingdom

Service delivery locations

  • Brent Council
  • Westminster City Council
  • Royal Borough of Kensington and Chelsea
  • London Borough of Hammersmith and Fulham

Outcome metrics

  • Metric 1: Children sign up to the West London Zone (WLZ) programme
  • Metric 2: Participating children engage with support to a ‘high’ level so that they are more likely to achieve the primary outcome.
  • Metric 3: Child achieves at least one outcome on the WLZ rate card to get on track to flourish in adulthood (e.g.) less likely to go on to experience NEET-status and/or crime and/or poor wellbeing by adulthood and more likely to achieve goals for work/college/university.
  • Metric 4: Child achieves at least two outcome on the WLZ rate card to get on track to flourish in adulthood (e.g.) less likely to go on to experience NEET-status and/or crime and/or poor wellbeing by adulthood and more likely to achieve goals for work/college/university.
  • Metric 5: Child achieves three outcomes on the WLZ rate card to get on track to flourish in adulthood (e.g.) less likely to go on to experience NEET-status and/or crime and/or poor wellbeing by adulthood and more likely to achieve goals for work/college/university.
  • Metric 6: Parent consent given to participate

Results

West London Zone started delivering services in August 2019 and will finish in September 2024. Data was last updated in December 2023. These are interim results.

Outcome achievements

Overall target is based on the high case scenario defined in the Life Chances Fund Final Award Offer or Variation Agreements.

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The service provider's comment on this graph:

'Since the launch of its LCF-supported contracts in 2019, WLZ has signed up four cohorts of children/young people, who each participate in a two-year support programme. Two cohorts have completed the programme and we await outcomes for the final two cohorts (available in late 2023 and 2024).

WLZ works with children who don’t yet require statutory or high needs support, but who have a range of risk factors that could lead to negative outcomes and the need for more serious intervention later. Each child has an average of four risks across social/emotional, academic, attendance, socio/economic disadvantage, and family support domains.

This holistic, personalised approach is not the way services typically operate, but WLZ’s theory of change is that it if can empower children and young people to get ‘back on track’, they will be less likely to less likely to go on to experience negative outcomes such as NEET-status, criminal activity, and/or poor wellbeing, and more likely to achieve positive goals such as attending work/college/university.

WLZ measures seven outcomes in total and, as an outcomes-based service, is paid for a maximum of three per child. This creates a measure called ‘maximum possible outcomes achieved (100% = all children achieving three outcomes). WLZ also measures how many engage with support to a high level (i.e. participating sufficient number of sessions). The graph linked shows results for the most recently completed cohort (2022) against targets agreed with Local Authority commissioners.

Please note, not everyone included in Metric 1 (participation) has completed the programme yet so see the graph linked here for outcomes summary for the most recently completed cohort, 2020-22.'

Note: There is no target for metrics 3, 4 and 5, as children can achieve different combinations of outcomes during the programme. The project can claim for payments for a maximum of three outcomes per child. No achievement has been reported yet, as these achievements would occur at the end of the programme.

Outcome payments

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The service provider's comment on this graph:

'This graph shows that WLZ has generally outperformed expectations during the life of its outcomes-based contracts, as the ‘actual’ payments claimed (the dark black line) has been higher than the various projected payment profiles (the dotted lines).

WLZ coordinates strategic funding partnerships involving schools, Local Authorities and local private funders, and secures their input to refine programme design around local priorities – e.g. special educational needs, reducing exclusions, social/emotional and mental health support. These strategic partnerships help to drive our operational partnerships – ensuring integration in local systems, and knowledge of local services – to the benefit of WLZ families. These funders are all minority payers – meaning better sustainability and excellent value for commissioners.

Being paid on outcomes for individual children (rather than for the delivery of ‘programmes’), WLZ and their funders are held accountable for all the children and families they work with. It also encourages transparency, as WLZ shares progress data with local authority commissioners and schools, again at the individual-child level.'

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