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Date 15 Apr 2020 - 15 Apr 2020

Time 3:30 a.m. - 5 p.m.

Peer Support Open Session

This open session will begin with discussion of topics and themes arising from the previous ERGO session that focused on the implications of COVID-19 on outcomes contracts. Following, representatives from two outcomes projects will share their current challenges in and approaches to service delivery during the pandemic with further discussion to follow. 

Peer Support Open Session

15:30  Welcome and recap of topics and themes from previous session

Clare FitzGerald, Research Fellow, Government Outcomes Lab

 

15:40 Recap and Discussion: ERGO Session I. COVID-19 and Outcomes Contracts

Theme 1: Is your problem cash flow, implementation, and/or measurement?

  • Let’s be ‘rigorous and specific about what has changed in relation to specific contracts’ - has the need that you’re trying to address disappeared? Been delayed? Transformed
Theme 2: It’s the relationships, not the contract!

  • What flexibilities have you been given/are giving? 
  • How often and for what reasons are you in contact with contract partners?
  • How have ‘governance’ mechanisms used or adapted to deal with the pandemic? 
Theme 3: What are your hopes for a ‘new normal’?


16:10  Experiences from projects

Hortance Manjo, Programme Manager, Cameroon Kangaroo Mother Care (5-10 min)   

Patrick Maes & Ian Dewae, VDAB (5-10 min)


16:30 Open discussion  

  • Are people thinking about redesigning project outcomes considering COVID-19? How so?
How do you know when and how to review outcomes definitions and prices?How are people verifying or reviewing outcomes achievements remotely?


16:55  Close

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